Flag Michaels Customer Service Review

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I happened to be in the Manchester, NH store on Thursday, 12/20/2017.

Having worked in retail, for more than 40 years, I was more than pleasantly surprised
to find this store to be very, very organized (despite it being 5 days before Christmas)!
Aisles were clear, displays were well signed, condensing of Christmas merchandise (moving to the aisles and to the front of the store) was incredible! Spoke to MOD Fran...highly visible, available for questions and delivering answers!!!
What I find amazing at this time of year...when I ask: "Are you the Store Manager?"--the look of horror, I usually get...Fran was wonderful and very, very delightful to deal with...
She really be recognized for her attention to all aspects of the business...especially your customers! ....when I was leaving, a man approached about a purchase he had made the day before, without a coupon....Upbeat as I had witnessed, she smiled, and said "Follow me to the registers!"

What an asset to your company!!! This is someone you should truly value!


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