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After years of doing business with your company I will be taking my business elsewhere. The pharmacist, William, at your Morehead City location, has repeatedly ignored me, my Dr.'s refill transmittals resulting in a lapse of my medications at times,and claimed that he has submitted requests to my rheumatologist, when in fact he didn't. This can be confirmed by my rheumatologist. In November when I went to pick up my medication he looked "everywhere" then said he was out of stock and it would be 4 more days. I asked for the prescription back to take elsewhere and he stated, " I have to go to the bathroom so you will have to wait". Puzzled he couldnt just give it to me prior to his restroom trip and incredulous at his lack of professionalism, I browsed the area aisles within view of the pharmacy. After 10-15 minutes he returned and as I approached the counter he reaches for a bag with my prescription inside. He stated he was mistaken. There was no possibility of him filling it after his restroom trip as I was present. The prescription was not in the bin, it was by the register before he took his break.
I noticed the date and he had filled it that very day. I am in very poor health and several times prior I have gone to pick up my medications and waited in line for several minutes while he chatted with customers about things OTHER than their medications. I once had to sit at the blood pressure chair so long I finally just left. My reason for this complaint doesn't come lightly. I thought long and hard about this not wanting to damage a career. Never once has he been congenial though I have witnessed his congeniality on several occasions with other customers.Today I wanted to pick up a prescription as it is Christmas and I am leaving town for Alabama tomorrow at 6am and the other pharmacist initials JLH said I couldn't pick it up until Christmas Eve. It was filled on the 25th of last month. That makes it EXACTLY 30 days since the prior refill. Call me crazy but it seems in light of the Christmas holidays I could pick it up 2 days earlier than my running out.


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