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ordered a snow bib from Kmart.com I thought this would be delivered since I paid for it and received a confirmation email. I then get another email stating that my order was cancelled because it is out of stock. When I called they said that sometimes your items will be cancelled if it gets back to the warehouse and they're out of that item. I asked if that was disclosed somewhere when I ordered this and was told it is not. So had I known that what I order is a luck of the draw on wether or not I receive my item I would of ordered from somewhere else!!! I now have to wait to be refunded 4-7 BUSINESS DAYS and have to then order this item, pay more because now the sale on this item at Target is not available and wait another week to get this item. I have never had this issue with a store and doing online ordering. Then when I ask for someone other then customer service to call me back I get told that I will get a email. So thank you for costing me more money, more of a headache, a chance to have to cancel my ski trip because now I'm put out at least two weeks and a "I'm sorry" for all of this. Absolutely horrible. I will be letting any and everyone know that this is the service I received. I've been a loyal customer to both Kmart and Sears and now I don't think I will ever do business with you again. I'm sure I'll just get a I'm sorry email from you as well. So thanks for nothing.


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