Flag Holiday Inn Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We have been trying to contact Customer Service. When we booked reservations today, we were told all 52,000+ points we have had been taken off our account. We were told that we received notice in the mail in August that because we had not used them recently, they were no longer available. We DID NOT receive any notice in the mail. We have been using Holiday Inn for many years and this is unbelievable that they can just erase your honor points. We will not be using Holiday Inn or any of their other hotels ever again. I believe after 50+ years of using Holiday Inn -- we could at least be given a reasonable explanation. This is totally UNACCEPTABLE!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video