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I am absolutely at a loss for words on the way I was treated from this customer service rep that I called for help regarding an auto renewal of $107 taken out of my account. I never agreed or was aware of such an amount. I was set up for paying $40 for 3 months which is fair and affordable. I rarely use this and have not had any success because I don't really use it. I asked for help in getting a refund. when I first called. I was hung up on after my account was pulled up because I believe he didnt want to talk about my situation. I called back and the second person I talked to (Carl I believe) told me pretty much No that my account will not be refunded. I asked to speak with a supervisor 4 times after asking if he was. He refused to transfer me to a supervisor when I asked him to. Then told me he was disconnecting this call. I was very polite and hoping for some help. This kind of service is unbelievable to me. I will be contacting my bank now and filing a claim! How dare you as a company treat people like this and steal from them. Shame on you!!! I just want my money back and will never use Match again


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