Flag UPS Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Yes I Have Paid The Amount For My Package To Be Delivered It Was Scheduled For This Morning And Still Is No There At 7:30 Pm I Have Been On The Phone With The And Spoke With Three Different People In Which Whom None Of Them Including The Supervisor Dennis Has No Clue What To Say Or How To Explain To Me That My Package Even Though Paid For Completly They Got Their Money Will Not Be Delivered Til After Tomorrow They Have My Packaged Showing As Scanned On The Website But Then Dennis Tells Me When I Ask For Address So That I May Come Pick It Up Becasue The Third Lie I Was Told Was That The Drivers Leave At 9am And So That Was Why My Package Was Not Delivered Today And When I Said I Would Come Pick It Up He Said It Is Not Available For Pick Up As It Is Still On The Trailer Well First When I Said Truck He Got Smart And Said Its Not A Truck Its A Trailer That It Is In Then Dennis Proceeds To Tell Me That Only The Containers Were Scanned But On The Website It States That The Aarrival Time Was 10:55am And Destination Scan Was At 12:21pm And It Has Not Been Unloaded Yet But Tell Me How Can Your Sebsite Say It Arrived At 10:55am And Was Scanned And Then Scanned Again At 12:21pm If It Has Not Been Unloaded But I Clearly Paidfor This Package To Be Expedited For Delivery As We Have Lost Everything Due To Hurricane Harvey Our Home Our Business Our Vehicle Tools To Work With Our Home Is Completely Gone And Weve Been In A Motel So We Are Depending On This Card To Eat Tonight But Now When I Said That I Would Come Pick It Up I Was Told No And I Asked Why He Said It Had Not Been Unloaded I Did Let Them Be Aware That I Recorded The Whole Phone Call From Start To Finish Now Dennis Stated That They Close At 8pm This Was At 7:09pm I Live About 15 Minutes From There Is Where Our Hotel Is And I Am Still On Phone With Them An Hour And 50 Minutes Going From This One To That One And All Of Them Giving Excuse After Excuse And Lie After Lie As To Where My Package Is And The Reason It Is Not Being Delivered Today As Promised Since It Did Reach The Mykawa Stop By 10:55am On 11-29-17 So One Has Alot Of Training That There Employees Need As None Of Them Could Tell Me The Same Consistant Reason As To Why I Am Not Recieving My Card Today And By No Means If I Did Come There I Would Not Be Able To Pick It Up Even Though It Clearly Is There This Really Makes Me Very Upset As I Was Lied To Several Times By Numerous Employees And By The Manager Dennis Emplyee Id He Gave Me Is: Nt10jc This Phone Call Is Still Going On But No Music Anymore Is Playing In Backround And No One Has Come Back On The Line And I Have The Entire Recording And I Will Play It For You When I Am Contacted Back As Well As First Thing In The Morning If I Need To Be At Ups To Pick Up My Card I Will Be There When You Open


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video