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After trying to get some help from Washington Post Customer Service for FOUR days, I'm wondering how this 'service' even got ONE star. It's shocking that a newspaper of this stature has such inept customer service. I subscribed to a digital subscription, for which I am paying. However, I can't access Washington Post content. I have called WaPo customer service, (always in the Philippines with someone who doesn't speak understandable English, only to be disconnected, 'transferred' to someone who never answers the transfer, or put on hold so long I finally hang up. This is a big waste of my time. Why is Customer Service at WaPo so incompetent?


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