Washington Post customer service

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General Customer Service

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  • How to reach a live person:
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  • Hours of Operation:
    • 6:00am - 6:00pm weekdays
      7:00am - 12:00pm Saturdays and holidays
      7:00am - 2:00pm Sundays
  • Email:
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  • Customer service link:
  • Description:
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User Reviews

Posted by Anonymous


we have been subscribers to WAPO for over 40 plus years-recently I have been trapped in a senseless unMerry go round trying to comply with your recent spate of Demands that I log in and also somehow pay an unexplained $149.00 for ? what an amount that seems to have no relationship to my current charge for your hard copy version - and even when I try to follow your prompts I end up in an eternal electronic cull de sac sack from which there is no escape- and finally end up being dumped into a small room with a brief sentence that states that you are having technical difficulties -

Posted by Anonymous


We have been subcribers for over 40 years + and have never run into the kind of difficulty I have had in getting into be able to read your paper on the internet -would appreciate some
intelligent help from a human being- thanks Arnold

Posted by Anonymous


This is the second time that we have not received the TV Guide with our Sunday paper. 20 April 2014

Posted by pete


we live in Fairfax county just inside the beltway.. we Do receive our Post most days but the delivery is most unreliable. If I ran my business like the Washington Post home delivery...I'd be ouit of business

Posted by Anonymous


Where is the VACATION STOP site. Unable to find it after numerous attempts

Customer Service Ratings

Based on 181 votes.

2.6

Corporate Office

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Customer Service Scoreboard

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Washington Post customer service news

Touring Replacements Ltd., a china lover's, and loser's, dream

Then we passed the call center, the research department, the restoration and polishing stations, and the artisan station, where craftspeople will make, say, a lamp out of your Great Aunt Mildred's favorite teapot. Sure enough, Oliver called mid-tour to ...


Bozzuto turns to concierges to make apartment living worthwhile

At a time when businesses are still trying to regain their footing after the recession, companies such as the Bozzuto Group are betting that good customer service will have a positive effect on their bottom line. And they're willing to spend resources ...


How to clean the gaps between floorboards

Tom Peotter, who handles technical support for the National Wood Flooring Association (800-422-4556; www.nwfa.org), said that flooring as old as yours is probably ¾-inch thick with about ¼ inch of wood above the tongue-and-groove joinery. If the ...

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