Washington Post customer service

We hope to provide a complete resource for Washington Post customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Washington Post.

General Customer Service

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  • How to reach a live person:
    • Press 0 three times
  • Hours of Operation:
    • 6:00am - 6:00pm weekdays
      7:00am - 12:00pm Saturdays and holidays
      7:00am - 2:00pm Sundays
  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


My delivery suspension was dreadful. Of the 8 days it was suspended three of those were mishandled! The paper was delivered 2 days it should not have been and has not resumed today, July 27, 2014. I am very disappointed. See below:



Dear W+E POLLARD,

Thank you for contacting The Washington Post. We're sending this e-mail to confirm that you've successfully created a new vacation stop.





Please note that the stop date is the first day that you won't receive your newspaper; the restart date is the date you'll start receiving your paper again. Your subscription won't be credited or extended, but you'll still continue to have full digital access to washingtonpost.com and all mobile apps during your vacation stop.



Have any additional questions or concerns? Visit our FAQ at washingtonpost.com/faqs.



Sincerely,

The Washington Post



washingtonpost.com/contactus

202-334-6100



YOUR SUBSCRIPTION INFORMATION














;

Posted by Anonymous


This is the second day this week I did not receive my paper. The days are (Sunday 20th) and (Tuesday 22nd).

Posted by Maureen


Sunday supplement not delivered on Saturday, July 19. please credit account or deliver with Sunday paper

Posted by Anonymous


I think it is pretty cheap of you not to credit my account for non delivery when I am on vacation, simply because I have electronic access. The New York Times does credit my account.

Posted by Thomas


Your website says business hours till 6 pm. I called and the recording says that circulation closes at 5 pm?? Also your security code is next to impossible to read. Three tries so far.

Customer Service Ratings

Based on 187 votes.

2.6

Corporate Office

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Customer Service Scoreboard

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Washington Post customer service news

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Tom Peotter, who handles technical support for the National Wood Flooring Association (800-422-4556; www.nwfa.org), said that flooring as old as yours is probably ¾-inch thick with about ¼ inch of wood above the tongue-and-groove joinery. If the ...

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