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Dear Sir/Madam,

I have just spent quite a bit of time on the telephone trying to acquire information regadarding a request to transport woollen hats for children in need in Africa.

I started a small project earlier this year making these hats and have had an overwhelming response. My family and I are travelling out to South Africa in December and I was going to lay the hats at the bottom of our bags; however I fear that there are too many to fit and so would like to request an additional small box be included in our luggage, I was hoping that, as these items are to be given to Children in need, Air France would consider this as a gesture of goodwill. I very much doubt we will be over our luggage allowance as we travel lightly

I am most disappointed with the initial response and would like to discuss this further with someone in authority who makes these blanket decisions.

Kind Regards

Susan Costain


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