Flag Savers Customer Service Review

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I had a terrible experience in the Saugus MA store. I emailed the regional manager Tom Ernst on Aug 22, 2017 and got no response. Then I called Customer Service a week later (Aug 29,2017) and was told a "file will be opened" regarding my complaint and that someone would get back to me. It is now Sept 26, 2017 and I have heard absolutely nothing from anyone- neither email nor phone. I am now calling customer service yet again.


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