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My name is Mary Alice Underwood.  Throughout the last couple of years I have had several of your ads requesting I get set up with AT&T uverse.  I've had solicitors come to my home telling memos it's great benifits and how lucky I am to be in an area recieving it and when I've called  AT&T customer service regarding my phones I've also been solicited.
I decided to receive the services. When I called I was scheduled an appointment 2'months away. I cancelled my charter cable and my landline needed for my TiVo.' the service man Richard came out today and accidentally drilled through and electric line. I'm not upset over that... Accidents happen.  He then was unable to get a signal and called for service. Another man came out assessed the situation and stated that I am not in the correct area for service. I now have a cut electrical cord in my wall, no cable, no DVR and no uverse.   Please look into this matter and see if anything can be done.  Thank you, Mary Alice


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