Flag Bank of America Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We have received several 'debt collection' call from BofA;the first was Dec 2016,followed by calls in April and July. After each call I called the number given and am told that there is no record of the call placed to me, no record of the need for a call as our acct is current and always has been. The call center agent is pleasant but unable to offer any info as to why the calls were placed or how to get this issue resolved so that we don't get any more calls. I am sick of trying to get this fixed.

Somewhere in some computer at BofA someone has checked a box that shouldn't have been checked. Wr want that item identified and un-checked or whatever it will take to stop these calls.

BofA has enough bad press on the web re illegitimate phone calls. Please know that if this isn't resolved to my satisfaction i will be contacting as well as any other places I find that may help me make these calls cease and desist. Clara Maureen Gomez


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video