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Thank you for your prompt, courteous service! My wonderful Skintastic brush stopped working after a little more than a year. I didn't have my receipt since I purchased it in another state at a friends party. But your customer service dept. was incredibly helpful & asked me to send the brush back to Mary Kay & I would receive a replacement at no cost! I was so excited to hear that! It arrived less than 2 weeks later. Thank you so much for standing behind your products. I LOVE the Skintastic brush & get compliments on my skin all the time. I tell everyone - It's MaryKay! Thank you Debbie


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