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Just was treated extremely rudely and refused service by the so called manager of the Salon at Ulta in Mt. Pleasant SC.! I was misquoted prices and when I questioned it , was told by Summer the "manager" that the girl that misquoted prices by over 100.00 did nothing wrong and then she told me I would not get service there!!!!!!
Instead of apologizing and diffusing the situation this Summer insinuated I was aggressive, which by the way, I was not! I was asking why was I given erroneous info! She had no answers so she " actually threw me out of the salon", causing me embarrassment and extreme stress! I am 72 years old and consider this behavior a form of elder abuse and I will be filing a claim against Ulta for these discriminatory practices!!! I also will be taking out an add about the way decent people are treated by the Ulta Staff!!! Shame on Ulta for employing and possibly encouraging disgraceful customer service and a total Disregard not only for paying customers but the Law as well!!!!


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