Flag United Airlines Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I am a therapist. There are specific ways to de-escalate a situation if that's what that staff was supposedly doing. Refusing to allow police officers onto a flight in the situation is not enough. Unprofessional not well trained and clearly suspiciously racially focused this event of caring off the doctor for an overbooked flight is completely unacceptable. There is no extra thing to say that someone else has not said. I am adding myself to the list of people who are disgusted and will not fly United again. If the CEO is fired and there is a transparently public change in training procedure of how to de-escalate a situation I will think about it. Until then I am asking my friends to join me in refusing to use United


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video