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Since I was conveniently unable to speak to a supervisor on the phone, I am posting here. Since when is forcibly removing a paying passenger from the plane to make room for 4 employees a viable option? You clearly hear that man say he is a dr. and he needed to get home for work. What transpired was inexcusable. There was an alternative and you know it. Put those 4 employees on another plane or even another airline at your expense. I work in hospitality and overbooking is ALWAYS the fault of the airline. So tell me how these employees were justified in the treatment of this man. You were wrong and you know it. I always liked united, but after this, I will never book with you.


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