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I love shopping at ulta, however, your free gifts with offer is not always available. It is very discouraging to continually be told we are sold out of the free gift. You don't even offer an alternative. To me, this is a bad business practice. I have lost out on many free gifts with purchase. I am told you can maybe call tomorrow and see if we get any in. Really? I don't have time for that. I will go to the department stores for my makeup. They always have the free gifts.
Again, bad business practice.


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