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Horrible customer service. On January 11, 2017, I order a part for my Oakley frames, and on February 2, 2017, I placed a follow-up phone call to check the status of the part. During the phone the call I was informed the part was not available, but I should have the part by February 11. However, I still have not received the part. I called customer service today to follow up on the part and I was put on hold for over an hour. Now, customer service has no record of my ordering of the part.


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