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Online order this morning for a birthday gift needed for last minute party this weekend. Website clearly stated I would have in 3-5 days. Once the ordered was placed the delivery date was for next week. I called as soon as they opened and was rudely told I could not cancel or modify the shipping. Seriously? I shop online often, Amazon, Macy's, etc.. In this day and age you can't change the shipping for an order placed an hour ago? I would have paid the expedited shipping if I would have know I would not receive in time. I hate that I don't have time to shop for another gift and will have to purchase the same thing again. Then take my valuable time to return the first ordered gift that will arrive next week. After that I am don't with PB, won't shop there again. Get with the 21st Century PB! Also, no place to write or email corporate office. Have to deal with some low level flunky who could care less.


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