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I have had my eyebrows waxed at Ulta Bakersfield (Market Place) several times. I was happy with the results. Today, I called to schedule an appointment, and they left me hanging on the phone for about 10 minutes. I hung up, as I had another call. When I called back, no one answered the phone.
Just to let you know, I made an appointment at European Wax in about 2 seconds, no waiting, no trouble with the phone. If I am happy with the results, I will be going there in the future. Customer service is important.


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