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Recently had a bad experience at the Ulta Beauty in Wilmington, DE. Because of a family situation, I have had to reschedule a few appointments with a stylist at this salon. Was told recently (because I had to reschedule once again) that I was no longer "allowed" to schedule a set appointment but that they would try to assist me should I come as "walk in". I tried to explain my situation to the manager today, who was just as rude as the person who originally called. Have never been so humiliated, especially by a hair salon?? I guess a sign of how the world is these days.


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