Flag Hertz Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I rented a car from Hertz due to an accident with a deer. I was told it would cost $50 a day and a $50 deposit on a credit card. When I dropped the vehicle off at Hertz in Tomball,Texas I was told they would email me a receipt. I have been trying to call Hertz for a month now at the corporate office and all I got was either a wrong number or no one would answer the phone. A month later after never getting the receipt I finally found another phone number for Hertz and dialed it and finally someone answered. She told me they billed my sister's credit card for $928.57 and never bothered to tell me plus overcharged me. The bill was supposed to be paid for by my insurance company. What a way to run a business. Hertz you need to adjust the bill for what you said it should be when rented plus charge the insurance company not overcharge our credit card.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video