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I have sent multiple emails for days. Called several times daily and after an hour or more on hold i get disconnected. today I have sent 5 emails..no reply, and have been on hold with 2 phone lines for 2 hrs and 55 minutes currently. Logging into the website does nothing and tells you nothing. They are single handedly ruining Christmas for me and for the under privledged child I was ordered a gift for from them. IF I ever get this resolved I will NEVER use them again and urge everyone I know to avoid this company.


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