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Wow, if that was a chat - don't think I will try that again. No help whatsoever - ask me for lots of information but then told me their system was down to contact back in two hours. Really? How about someone call me back in two hours. It takes a long time to even get to a chat screen I requested someone call me back and I was given an email address and a telephone number to start all over again. Not a memorable customer service moment for me.


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