Flag DIRECTV Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Although reasonably competent in the past, our most recent interactions with DirecTV customer service fell far below all customer service standards.
Previous payment agreements were invalidated without notification of intention. A substantial amount of money was removed from our bank account without our authorization despite our being told that the previously proposed payment schedule was acceptable, and charged for equiptment that was sent back earlier this month per DirecTVs instructions.
Not only was the representative unforthcoming with pertinent responses to our queries, she also became rather flippant about the severe inconvenience to us from
the abrupt seziure of our funds.
The consistent degredation of company accountability and the reprehensible quality of customer service deters me from considering both engaging your services or recommending it to anyone, ever


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video