Flag Bank of America Customer Service Review

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I was contacted with regard to possible fraudulent charges on my account.



I could not understand the recorded message of the charge in question and opted to call and repeat the code number I called and provided that code 5 times and was informed the code number I had just been given was " invalid ".



I hten called and waited several minutes before speaking to " Cariah " who not only tried to speak over me several times after she had asked a question i was attempting to answer, but treated me as if I was a mentally underdeveloped small child.



I appreciate the effort of protecting my account but the inconvenience of your system not working properly and the condescending posture of your telephone personnel make the effort somewhat diminishing in returns.


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