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My Mother's phone that I purchased at Cricket Wireless kept dropping calls up to 4 and 5 times a call for well over ten days. She is blind and cannot drive so her caregiver drove her to the store on Greenville in Dallas. I had not even been 30 days and the problem did not arise until 7 days ago. I went into the store and they did a hard reset on my phone, lost my email address and password. The Manager/Owner Josh refused to credit my account and my phone is STILL dropping calls because of their NETWORK problems. JOSH THE STORE MANAGER WAS RUDE TO MY 76 YEAR OLD MOTHER WHO DOES NOT DRIVE, CANNOT SEE AND NEEDS A PHONE. IT IS PATHETIC.


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