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They LIE! If you receive an offer in the mail they will never follow thru with it. Example- I received a "Sign up for Service Get $200 Visa Gift". The customer service rep explained to me that I would receive the Card in the mail in 4-8 weeks. I never received it. So I called back and they said it was in the Mail. Then when I called back today they explained to me that I had to go online to www.directtv.com to receive the card. I got off the phone did what she said and received the message "Per our records you are not eligible to redeem for a reward at this time". I then called back and asked to speak with a Manager who told me they tried to contact me to let me know I was not eligible for the offer-EVEN THO THATS PART OF THE REASON I SWITCHED FROM CABLE! I asked to speak to her manager and she said she was the highest Manager! Then was extremely rude and hung up on me.


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