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Just got off phone with customer service regarding our 2013 Altima passenger side air bags which we have had a recall on and taken it twice and it is worse now then before getting so called fixed. So we have spent about 10 hours of our time and now the representative says that I need to send them proof of ownership really? All I wanted to do is get it fixed right and let them know it's ridiculous that it hasn't been fixed they say it's a software issue what if it not and airbags don't work what then when heaven forbid someone is really hurt We love our Altima just have issue with customer service and recalls!


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