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To whom it may concern, I went to Popeye's on western center blvd and the I35 in north fort worth, the woman working the counter was in her sixty's, she was Mexican she did not understand English obviously, I made a large order and I was very clear what I wanted, this woman did not understand she messed my entire order up, I did not get half of what I ordered, and she charged me over sixty five dollars for my order that should have been no more then forty or fifty dollars. It was the fact that I had to have her reorder thing's that she kept getting wrong. I was not in little mexico in a Mexican restaurant, but at Popeye's in the north fort worth wautaga area. I am of Hispanic descent even though I do not speak much Spanish, but I do understand more then I speak, she was talking about me to all the other non English speaking employee's and not nicely I might add. When all was said in done she did not get my order right there was several items missing and she charged me over $65.00 if I was not so tired I would have pick up dinner for my family some place else, but the fact is I have always liked Popeye's and this particular time I was coming from that area, so I stopped at that store. Why would the manager of that store hire only illegal Mexicans and not have one English speaking person there since this is a mostly English speaking area? And today I called your corporate offices to tell them what happened, the man wanted to immediately revoke the managers license, when I told him I did not want anyone fired but if someone could talk to the manager about this and possibly get it straightened out. I should not have been so over charged and that woman should not be working the register's, if they want her working there it should be in the back cooking cleaning not at the register taking orders she does not understand. And today the man who answered the phone in your corporate office was a absolute jerk he was eager to fire the manager and revoke their licence, but when I tried to explain that was not what I wanted, he became very angry and rude. Down right disrespectful I asked for a manager several times and he would not allow me to speak to anyone else. I asked his name and he kept saying my name and mocking me, I told him that was my name and if he identified himself as me he was stealing my identity which is a felony. He mocked and laughed at me. Now my question to you is why do you tolerate this kind of behavior from your corporate employees and why do you tolerate that behavior in your stores? I am gone to write a review on every restaurant in this metroplex that treats their customer like this. The fact that no manager or anyone from this country works in either the local store or in the coorparate office that I could speak to or who could even acknowledge there was a problem here upsets me. I will go public and I will get legal council on this. Because This behavior is unacceptable in the United States of American, the people here have a right to better treatment and the man who refused to identify himself answering the phone in your corporate office was also foreign I believe not Mexican most likely from India, he was and is very rude and should not work in this country. I hope you deal with him, I called at about 3:50 pm texas time on 8-27-2016 you should be able to check the phone records to identify your rude foreign employee, I hope you fire him, he was very eager to fire the store employee and revoke the store's licence. I hope you will take care of and deal with the Popeye's resurant on the I35 and western center blvd, in north fort worth texas, location. Please get some English speaking employee's.also I would appreciate a call from one of your american manager's, I want an apology for what I had to endure and a refund of my money. I don't eat the skin of the chicken, so I peeled it off and the chicken had clearly been trimmed of most of it's meat, there was very little meat left on the bone's, there was a lot of breading on it so it almost appeared normal from the outside. I know this trick it is how they get their chicken strip's, but if you charge me over $2.00 per breast don't you think I should actually get the entire breast and not one that was first used to make the chicken strip's? Walmarts deli does that and I and a lot of other people no longer buy the chicken breasts from their deli either. It is just bad business and cheating your customers will only lead to loss of business.


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