Flag Frontier Communications Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We've been trying sense Aug. 11th to get the Internet set up. We called a week Pryor to that to have it set up. They never showed on the 11th. We called they could not find our order number in the computer. They then said we had to pay a 35 dollar set up charge. Which they failed to tell us about the first 2 times we spoke to them which by the way was 2 hours long on the phone. They then promised to send them on Sat the 13th from 10-1....never showed. We called back they gave us the run around for another 2 hours on the phone said that they bumped it up and the technition would be there sat and he would call us first. ..it's Sunday the 14th...still no internet..back on the phone with customer service it's going on 45 min now....come on is this how you run a buissness?? This is poor customers service... very unprofessional I cannot believe this company is still in buissness...I'm asking for a refund for sure I want no part of this frontier company!!!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video