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Booked a ticket 2 ways from Chicago to Alexandria,EGYPT by Turkish airline in March 2016. first flight was ok and everything was fine. On July 15th was a coup in turkey and USA stopped any flight from Istanbul - where I have transit - so I called the Customer service and they sent to me an Email to confirm my flight and they told me I should be ok and no worry.
July 17th I am getting ready to go to airport and they while they sent to me an cancelation for my flight from Istanbul to Chicago.Called again the customer service and try to explain that I need to go back to USA ASAP, They said We will give your money back ( TOTAL AMOUNT WHICH IS 890$ ) and I need to book another ticket.I said Ok and start looking for cheap ticket and as you know last minute flight ticket should be expensive.
Anyway I booked another Ticket and now after struggling with this mess, they give me 462$ only back because I used already the first flight. I said Of course I will use my ticket because I book it and need it and you guys the one who cancel it and throw me under the bus.
they changed their mind and I keep calling them Everyday for 2 hours and they put me on hold and no one want to help me. I am so mad and disappointed and never have business with them again.
Hope I can find someone who can help me.


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