Orbitz customer service

Orbitz is a company that assists people with planning and booking travel experiences. Expedia purchased Orbitz in 2015. Orbitz has a webpage dedicated to frequently asked questions as well as toll-free phone and email support.

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Customer Service

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Phone: 888-656-4546

  • How to reach a live person:
    • Press # until transferred. Took me 7 times.
  • Hours of Operation:
    • Customer Service Center is open 24 hours a day, 7 days a week
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

10
May

Posted by Anonymous


on 5/10/23 at 11:08AM

I booked aone-way flight through Orbitz on Silver Airways. It was cancelled and not re-booked. I paid Orbitz for the flight. I travelled home on a different airway. I was told only Orbitz could refund my payment. I have been trying to accomplish this for three weeks. I was told the payment would be credited to my credit card by April 26. It is now may 10. I called again today and after 20 minutes on hold, I was told that Orbitz never received any information from Silver Airways. No refund or communication from Orbitz has occurred. I will not book travel through them again.

01
Oct

Posted by Anonymous


on 10/1/19 at 11:56AM

I Made Several Hotel Bookings On 18.09.2019 Through Orbitz And Got Confirmation Email That My Reservation Have Been Confirmed. Now I Want To Change All The Bookings As I Have Found Cheaper Hotels Which Are Ok For Me And I Want To Make New Bookings. However I Am Not Getting Any Option To Cancel. Its Very Frustrating.
Now I Have To Call All The Hotels Individually And Incur Huge Costs As The Numbers Mentioned On The Confirmation Are Landlines And I Cannot Accede Them Through Whatsapp.
Any Solution From Your Side?

08
Dec

Posted by Anonymous


on 12/8/17 at 4:09PM

I had a very bad experience in this 5 star hotel and am going to share
it with everyone. I checked in around 10pm on Nov 9, 17 (3 nights). On
the morning after, my husband & I went down to lobby to get
breakfast around 8:45am, 45 minutes later he came back to the room and
found out that the cash envelope was left inside his wallet was gone
(all cash /1,140 usd). He reported it to the front office and the
manager came in with IT technician to check the door lock, which
showed a housekeeper opened the lock at 9:05am and my husband came to
open it again at
9:43am. We were asking local Zurich polices to investigate and also
do a request fingerprint search + floor hallway camera search but
both sides (hotel manager and 3 police officers) denied my request.
The hotel manager brought the housekeeper who serviced my room and
her supervisor in but of course that lady said "NO", even
though her face looked very pale. After more than an hour
interviewing ours and that lady (separately), everything was gone.
And then, late that evening I got a police report like that:
"Die unbekannte Taterschaft entwendet Bargeld aus einer
Umhangetasche, wetche im Hotelzimmer auf dem Burotisch abgestellt
war. Sie fluchtet unerkannt in unbekannte Richtung." I brought
this to get translate from all customers in Lobby they all shook
their head on this story. After 45 minutes have passed after the
incident happened, the front end manager and 3 local police
officers could not find out who is and all customers in lobby said
those officers
+ manager tried to cover up to their employee. When police officers
and the manager were in our room, I told them this: I had been
through many many hotels for much traveling and that I made a big
mistake to put my
#1 trust in this 5 star Marriott hotel and also to very honest
Switzerland people while all of them were ready to betray mine.
Even though there was proof from when the IT technician retrieved
the data of the times when the door lock was opened which showed
the housekeeper was the one who came into my room in that time
frame, they claimed that they could not find any conclusion. I
showed the police report to everyone and all have had big laugh on
it. How about yours?? I would need more opinions about this. All
though will be very much appreciated. I still kept local Zurich
police report as well.

28
Oct

Posted by Orbitz


on 10/28/17 at 11:31AM

Need to talk.to.a live person immediately before I pay for my.flightd. Have to review with my driver.
Help!

28
Oct

Posted by Anonymous


on 10/28/17 at 10:06AM

trip was great. Private car did not meet us at the airport. trying to get my money back was a pain. No one UNDERSTOOD ENGLISH. Oline and the phone for over 30 min.

View all 342 Orbitz customer service reviews »
Customer Service Ratings

Based on 872 votes.

2.2

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Orbitz customer service news
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Orbitz, a subsidiary of online travel agency Expedia, has announced that it was hit with a data breach in 2016. The company stated that hackers were able to access personal information from about 880,000 payment cards. According to Reuters, an ...

Former Orbitz CEO joins Uber

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Weekly Cyber Risk Roundup: Orbitz Breach, Facebook Privacy Fallout

... phone numbers, email addresses, and gender. As American Express noted in its statement about the breach, the affected Orbitz platform served as the underlying booking engine for many online travel websites, including Amextravel.com and travel ...

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