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Very disappointed in the customer service. First I went on live chat. The agent typed "my name is Elizabeth. How can I help you?" I typed my problem. She wrote, "let me look into that for you" I waited and she never came back. Then they had the nerve to send me a survey. I decided to call the 800 number. First all I heard was my voice echoing. Called again and heard a recording saying number was disconnected. Called a third time, just went dead. So much for getting "customer support"


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