Mr. Coffee customer service

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Customer Service

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Phone: 800-672-6333

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User Reviews

21
Jun

Posted by [email protected]


on 6/21/23 at 6:27AM

I have replaced my Mr. Coffee THREE TIMES already, and eery one of them rusts terribly on the hot plate. It's very grating to mvoe the carafe in adn ut with teh scrthy sounds of the ruted plate.

This 3rd oe also has another problem. This one has a matte finish. And it is hard to clean The smooth finish was easy to wipe clean, but the matte one needs scrubbing with a rough cleaner.

08
Apr

Posted by catherine


on 4/8/23 at 2:40PM

i replaced my mr coffee iced tea maker in January 2023, no i did not get the warranty. after washing the pitcher, it slipped out of my hand and hit the kitchen floor. the plastic cracked and the pitcher leaked. you do not have a replacement pitcher for the iced tea maker. i measured it and the size is to tall and off the shelve pitchers will not fit the tea basket inside. so i went out and bought a new machine, liking the convenience of the ice tea maker. but now the newest pitcher that i just replaced in February is leaking. now i didn't put it in the dishwasher, i am 70 and my husband is 85 so we don't abuse our kitchen items. my point, i will never buy another mr coffee product again. your products are cheap and i will no longer support you company. also know that we have quite a larger family and i will not be buying you stuff for gifts either.

09
Aug

Posted by Anonymous


on 8/9/21 at 7:07AM

I received a replacement pot and it is fine. The rep was very nice in handling the problem. Now two more boxes have arrived. Not opened but are same pot. One box rattles as if glass broken. What should I do? If return to you please send instructions. I have called 800 number repeatedly but told won't go through. Help!

08
Mar

Posted by [email protected]


on 3/8/21 at 1:47PM

Hello we have the newest 12 cup mr coffee maker we use the correct filters and have coffee grounds all the time I believe the basket may be wrong the coffee maker is only 5 months old

14
Feb

Posted by Anonymous


on 2/14/21 at 10:12PM

I am writing this message with a heavy heart, I am truely disappointed with my recent purchase of a Mr Coffee pot. Ive only had it for 2 months and it is broken. It's the 2nd one ive purchased this year and I will not buy another Mr. Coffee brand again

View all 26 Mr. Coffee customer service reviews »
Customer Service Ratings

Based on 7 votes.

2.4

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Mr. Coffee customer service news
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