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Have been trying since January to get 2 refunds owed to me by Travelocity. They have been saying for 5 plus months to wait. The refunds have been processed. Finally yesterday after several hours on the phone I was able to get one of the refunds processed but he disconnected me before doing the second one. Never got a call back even though he asked for my number in the event we got disconnected. I tried calling them today and was put on hold for i hr and 17 minutes. The attendant came back once during this time to tell me not to hang up. After the 1hr 17 mins I hung up and he did call me back and said it was almost time for me to get to a supervisor so to hold on. After another 27 minutes they disconnected me. Unbelievable !!!!!!!!!. 1hr quad 45 mins and never got to speak to anyone. Never, ever, ever use this company. You will never get a refund and you will never be able to report it or get anyone from their Corporate offices to acknowledge you. Absolute nightmare. I will report them to the US Attorney General and the FDC to have them investigate this scam of a company.


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