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On or about 15 days ago I contact customer support via email. Got the normal response send such and such and should take 7 to 10 days to adjust the double billing. Well three time I tried to contact a customer service manager and twice got the same from the rep that answered I need to confirm the problem. Well was put on hold for five minutes or more and the rep came back it's still in the process. Now it's been 15 business days and no results.


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