Flag Brother International Customer Service Review

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OMG are you serious. I brought a Brother printer Friday afternoon and am having trouble with iOS set up. I called until 9:00 pm that night but was on hold more than 1 1/2 hours until they closed. So I got up early this morning (East Coast 7:00am) only to get the recording that they are closed until Monday. Live chat is even unavailable. This is 2016 and are you serious. No wonder they can offer lifetime support, no is there so why not offer it. They aren't paying anyone. I will never purchase another Brother product of any kind and will spread the word. In fact, as soon as Office Depot opens, they will be the first to hear how bad the support is. I don't know if the printer is any good or not and will never have the chance to find out. Next time go with Canon or HP for sure.


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