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Hotwire customer service is HORRIBLE. I just called to ask a simple question. A lady from the Philippines answered my call. After my question she screamed into the phone then set it down and walked away. I could hear all of the converstations in the room lots of laughing and languages I could not understand. I was on the phone a good 5 minutes trying to get her back on the phone but no success. Won't be using Hotwire again after this.


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