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I called TWC for a problem for my TV service. When I asked for a technician to come by I was told that I would have to wait 3 days for service. I said that they are false advertising. Their commercials advertise they will be there in 24 hours or less. When I asked to speak to a supervisor I was told there wasn't one available. I believe this to be untrue. Even if one goes on break another supervisor should be available. I am also unhappy that my premium channel has dropped about 300 movies.


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