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This company is a complete and total rip off!!! The service is terrible. I wasn't even able to do simple things such as send an email from my computer. I switched companies and have had no issues since. Whats worse is when I tried to call and cancel the lady kept telling me they had better service and wanted to give me a free upgrade. I agreed as long as there was no contract. I still canceled bc there was no difference in my service, but they wanted their equipment back. I mailed it back and never heard from them again. Then, I had a charge of $217 on my checking account from them saying I did not return their equipment and I did. I did not keep my receipt for the tracking number b/c it had been well over a month since I sent it back and hadn't heard anything. Now I'm stuck paying them for something I never should've taken in the first place. I bought the first equipment they installed, but they had no problem taking that with them and not refunding me for it when I upgraded. I never asked for it b/c I don't want their equipment. It is of no use to me. DO NOT EVER GET HUGHES NET. WORST COMPANY TO DEAL WITH AND SERVICE EVER!!


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