Flag NewEgg.com Customer Service Review

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I have to give more credit to NewEgg's Customer Service staff than most other reviewers here. In my experience, they make a genuine effort to help with a problem. However NewEgg absolutely drives off the cliff when it comes to order fulfillment: I purchased an item with the prominently highlighted notice in their product description of "1-3" days expedited shipping -- and this was for ALL purchases of the product, NOT just for their Premier members. The 3-day expedited shipping was confirmed at check out, BUT then they shipped it via UPS Ground! Who wants any piece of electronics to rattle around in the back of a freight truck for whole week? At least other online dealers honor their word.


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