Flag ADT Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Absolute worst customer service on earth. The hold times run over an hour and then when you get a human being they are uninformed and incapable of helping; then they transfer you to another line for more waiting and then another unhelpful person. I am convinced this is all purposeful, so you will forget the problem you are calling about or will decide it is not worth the frustration. Only when you threaten to cancel do they pay any attention and then they transfer you to a "loyalty" department, who claims they will look into the problem and call you back . . . and then never call you back. Truly, utterly deplorable.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video