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Ipay extra for internet support,but I can never get to them!! I just tried to get help because I have no internet connection, the person (specialist) came in & assured me I was connected. Went back to phone & tablet & it still was saying NO CONNECTION. I HAVE BEEN A LONG TIME customers & support has go ne to HELL. I payed extra $100.00 for advanced assistance & IF I GET THEM IT IS "I AM SO SORRY BUT I CAN'T HELP" WHAT A BUNCH OF B.S!


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