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Unbelievable!! In error, they make a deposit of two hundred dollars into my account in April 2015. I didn't notice the error. That's MY FAULT. I should have noticed it. No dispute with that. Then, in November 2015 they find their error and remove the $200 without any notice or communication. This causes my mortgage check to bounce with included fees. To make things worse, they now have a six day hold on deposited funds into the account that they will not remove, saying that it is not related to their error! So far, just a case of bad customer service. But the last person I talked with from the "management" for customer service told me "It's not our responsibility to advise you that we are removing funds you knew you shouldn't have had." Wow! Now I'm a scumbag thief! There are a lot of people out there who would do exactly what she is accusing me of. I don't doubt that for a second. But, I'M NOT ONE OF THEM!


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