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My name is Tuan Nguyen, I bought a Dell inspiron 15 5000 series laptop computer on November 20th. The Order Number and Dell Purchase 2015 but the speaker does not working. Thus, I need to return this computer. However, I have called customer care department several time (Friday last week and included Monday & Tuesday of this week) but I have received only phone call transfer from one to another and I was waited on hold more than 4 hours but there is no anyone can help me. Please advise and give me a call and let me know how can I deal with this situation when you get a chance. I am looking forward to hear from you soon.

Thank you for your consideration.

Tuan Nguyen


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