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So I booked my flight to go home to my country of origin. I had a national passport from my country that was expired. On the day of the flight I was denied a boarding pass because of my passport. I had 5 other form of valid ID to verify my identity (green card, ssc, state id, birth certificate, marriage certificate). When I contacted customer Service for a refund they told me it's a Tsa regulation, and a immigration regulations in my home country. So I went a head and contacted both agency. Tsa only need any two form of valid Id to verify identity, and of course the cosulate in my home country clearly states they will never denied their nationals from returning home regardless of valid or expired passport. So frontier just lied to rip me off.
Desperately need to get home, so I contacted AA and asked what are there rules in this matter, and of course AA went ahead and did their research then allowed me to book my flight...
Oh! How could I forget the incompetent workers of frontier told me if I had documentation from Tsa, and the consulate of my home country that will allow me to board then I MAY be able to board. What BS!!!!! They should know Tsa regulations inside out, why do I need to provide their dumb ass with Tsa info???? Like seriously????
Still waiting for my refund, I'll be calling everyday until I get it. I don't need no credit for future use. I need my money back ...
I was denied boarding then return my money !!!

WILL NEVER RECOMMEND FRONTIER SERVICE TO NO ONE. IT SUCKS


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