Flag Ticketmaster Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My name is Esthela Delgado I recently left a comment for a very helpful and very professional representative by the name of Nathan. I am now leaving a review/comment for an individual by the name of Clint and his position is Consumer Support Specialist. Unfortunately, Mr. Clint and I started off on the wrong foot. He seemed very rushed, slightly aggressive, and constantly interrupted me. However, he did resolve my problem very much so. He did do his part as far as returning my phone call in less than 1 hour which I greatly appreciated it for the fact the I'm a very busy District Manager for my company. Nonetheless, Mr. Clint and I finally met at the same page and left me as an extremely satisfied customer. My only problem was I asked if I could be transferred to leave a positive comment/review but for some reason he "accidentally" hung up on me. So as an old employee of a call center, my only feedback to Mr. Clint is to have more patience for the customer, don't rush your job, we customers of Ticketmaster too get a little frustrated at work you're not the only one Mr. Clint who's having a bad day. We're all human. Thank you once again for resolving my issue and transferring my tickets to the nearest location. I deeply appreciate it Mr. Clint you saved me a lot of time, gas, and saved me from an unhappy daughter. I wish you the best in your job.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video