Flag JetBlue Airlines Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We are long term United airlines Customers and wanted to

experience Jet Blue.



We have a registered doctor approved

motional support pet traveling with us.

We processed our pet Arabella

on the manifest and came with her registration

Card along with her certification. In order to

obtain a certification you need a Doctors

note. I explained to the supervisor the

At Newark airport we have a Doctor

Note ahe refused to let our pet fly.



Kriten the supervisor stated she is not a registered

Support Pet which is false. kristin the supervisor at

Terminal A. Gate 16 at Newark Airport

Treated us rudely and made us pay $100

for our registered certified emotional

Support pet to fly.



This caused intense anxiety and

My husbands blood pressure to

elevate.



Under the disability act we can

File a discrimination law suit.

I strongly recommend a refund

for Arabella's fee.

The object was to keep my

Husband calm during the flight



Kristen made us feel intimated

and disrespected and hiegtened

the level of my husband's

blood pressure and anxiety.



All your employees should be

educated on disability support pets.

I anticipate a refund to my credit card

Immediately







DACUGJ

SEPT 23 2015


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video