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When I activated my new phone, I spoke with two representatives. First one, I, was on phone for 55 minutes, WITH NOTHING ACCOMPLISHED. He tried to set up my account twice, HE SAID THEY DIDN'T GO THRU, THERE WOULD BE NO BILLILG. after BRING TOLD by this fellow of a computer "ERROR" , he turned the call oveR to ANOTHER REPRESENTATIVE, AND ALL THE STANDARD QUESTIONS BEGAN AGAIN. ULTIMATELY.......HE ASSURED ME THAT I WOULD ONLY BE BILLED AND FOR $34.05 THIS ONE TIME ( I had a 10% discount for signing up!!!!!) On my credit card statement, I was billed, all on august 25th 3X's for $39.05 THIS MATTER NEEDS YOUR IMMEDIATE ATTENTION, OTHER WISE I SHALL GO THRU MY CARD HOLDER. AND BETWEEN THE TWO CALLS I WAS ON THE PHONE FOR 82 MINUTES !!!!!!!!


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